Greendale Car Sales Ltd is authorised and regulated by the Financial Conduct Authority. We are a credit broker and not a lender. We can introduce you to a limited number of carefully selected lenders and their finance products, which may have different interest rates and charges. We are not an independent financial advisor; we will provide details of products available from lenders that we work with, but no advice or recommendation will be made. You must decide whether the finance product is right for you.
We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow).
The lenders we work with could pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement.
All offers and credit subject to status, terms and conditions. Applicants must be 18 years or over.
Frequently asked questions
Who are we?
Greendale Car Sales Ltd, a dealership acting as a credit broker in arranging finance for vehicle transactions.
Are we authorised to arrange finance for you?
Yes, we are authorised and regulated for credit-broking activities by the Financial Conduct Authority ("FCA"). We are not a lender. Our FCA Firm Reference Number is 782453. For more information, please visit the FCA website at: https://register.fca.org.uk/. Please note that business customers may not be protected under the Consumer Credit Act 1974 or FCA rules.
What can we do to help finance your vehicle?
We can introduce you (whether direct or through a specialist credit broker) to a number of finance companies ("funders") who may be able to finance your transaction. There are other funders to which we cannot introduce you which may also be able to offer you finance.
We will provide you with information and explanations about the finance products that may be available to you. Finance is arranged subject to status and terms and conditions. We cannot guarantee that we will be able to secure finance for you.
Can we give you independent financial advice?
We are not independent financial advisers and so are unable to provide you with independent financial advice.
How will we use your information?
We will use your information to obtain quotes from funders and brokers to process finance applications through them and we and/or they may also conduct a search of your record held with one or more credit reference agencies. Credit checks may as a result appear on your credit file lodged by organisations with whom you have not dealt directly. The personal information collected will also be shared with fraud prevention agencies who will use it to prevent fraud and money laundering and to verify your identity. If fraud is detected you could be refused certain services, finance or employment.
Further details of how your information will be used by us is available on request. A full data protection notice/ privacy policy will be provided to you before we submit any application for finance on your behalf.
We are registered as a data controller with the Information Commissioner's Office under registration number ZA276082.
What can you do if you wish to complain about our services or contact us?
If you wish to make a complaint, please contact us:
* by writing to us at Complaints, Greendale Car Sales, Galalaw Business Park, Hawick, TD9 8PZ.
* by emailing admin@greendalecarsales.co.uk ; or
* by telephoning 01450 363581
If, after making a complaint to us you are still unhappy and feel the matter has not been resolved to your satisfaction, please contact the Financial Ombudsman Service ("FOS" - www.financial-ombudsman.org.uk). Please note that FOS may not be able to deal with complaints from business customers.
If you require further information, please contact us by the means listed above.
Customer Reviews
I bought a car recently and the service I received was excellent, absolutely no hard sales talks, genuine, helpful, informative & super easy, I had my... Read More
K Cranston
Just bought a car from Greendale no hassle great company to deal with would use them again thanks to the team at Greendale cars well impressed.... Read More
Eric Taylor
Service at Greendales is outstanding, I have bought 3 cars off Nick over the years and the service just gets better and better. I would highly recomme... Read More
Rachel Oliver
Brilliant service from the start from Shaun and Nick. Really clear and honest, provided a video to view from distance then arranged a no-pressure test... Read More
Grant
Absolutely outstanding service from Greendale Car Sales @Shaun Fairbairn has been absolutely outstanding. 5 🌟 service. Suffered a fall yesterday an... Read More
Robyn Kerr
Fantastic service from Shaun and Nick at Greendales Car Sales, Returning customer and they were very helpful friendly and patient with me whilst tryin... Read More
Ger Loftus
Bought a car here last week...what a fabulous team no pressure lots of advice easy to deal with and highly professional. Great team thank you Nick ...... Read More
L. Hutton
New car absolutely love it! Sales reps could not say a bad word, very professional, make you feel welcome! Made it so easy to buy my car, would not he... Read More
Elaine M
That’s my 5th car bought from Nick at greendale car sales, I can’t fault his friendly and honest attitude to myself and my family, a really friend... Read More
Terry G
I recently bought a golf gt which is my second car from greendale and once again the service I received was out of this world from Shaun and Nick. Eve... Read More
Stuart M
I recently purchased a Ford Focus ST-3 from Greendale Car Sales. A very relaxed and enjoyable car buying experience. Second to none sales and after-sa... Read More
Scott Wallace
I have just bought a Suzuki Ignis from Nick at Greendale. Excellent service from start to finnish. No hard sell or pushy sales pitch. Very easy to dea... Read More
KGS, Hawick
Thankyou for your excellent service. The Greendale Team were really helpful and friendly when selecting my new car. Would recommended for future use!... Read More
Lyndsay H
Brilliant team their not pushy in slightest they made the whole process so easy. Will definitely be back in future... Read More
Jamie B
Super company to deal with especially with current COVID-19 restrictions. Made every step as simple as could be.... Read More
Fiona D
From first contact to the deal been completed nothing was too much trouble for Nick at Greendale. With me been in North Wales and Greendale in the Sco... Read More
Adrian P
Absolutely amazing service 5* .Can’t thank Nick enough for what he done & the way things were in place due to covid 19. Couple of days after we said... Read More
Emma F
I bought a car from Greendale many years ago, so I had no reservations about buying from there again. Everything was so simple and the aftercare is se... Read More
Nicky B
Great service and kept us up to date with everything - highly recommend. Thanks again!!... Read More
Kerry A
Excellent service for both myself and Ryan's cars. No pushy sales patter, just genuine advice :) Ryan's life saver this week!... Read More
Robyn G
Best service me and my wife have had buying a car. From start to finish it's been really good. Would recommend you to loads of people. Really pleased... Read More
Garry B
No pushy salesman patter. The team are amazing and so helpful. A huge assett to the town of Hawick and I honestly will never go anywhere else!! A* tre... Read More
Ellen H
I'm really really fussy about my cars and traveled 400 miles to view and ultimately buy a car from here! Nick was 100% honest with description and cou... Read More
Michael O
Just bought my third car from Nick at Greendales excellent service once again always goes beyond what is expected thanks again... Read More
Micheal C
First car purchase from Greendales and got great service , picked up car and was all serviced, mot done and spotless ,a first class service and would... Read More
David C
Picked up my new car yesterday and safe to say I am thrilled to bits with it. Nick is extremely helpful and honest, not in the slightest bit pushy and... Read More
L Johnston
Excellent friendly service.. Nothing was too much trouble. Would definitely recommend for a stress free experience of buying a car.... Read More
Fiona T
Great Vehicle, great price, great experience. Couldn't be more pleased. Thank you.... Read More
Ivor F
Nick, and the superb service he provides, is highly professional, totally open and transparent in all respects and it comes with absolutely zero car s... Read More
Roger B
Contact Details
Galalaw Business ParkHawick
Scottish Borders
TD9 8PZ 01450 363581 sales@greendalecarsales.co.uk